🔇 Audio or Video Not Playing? Fix Smarters Pro Quick
Is your Smarters Pro app showing video with no sound? Or maybe you get a black screen but can hear the audio? Don’t worry — it’s a common IPTV issue, and here’s how to fix it step by step, even if you’re not techy.
🔍 Common Audio/Video Problems
| Problem | Cause |
|---|---|
| No audio during live TV | Wrong decoder or app bug |
| Black screen with audio | Codec issue or bad stream link |
| Video freezes but audio plays | Poor network or outdated playlist |
| No playback at all | Missing or incorrect stream format |
These can happen on Smart TVs, Fire Sticks, Android boxes, and even mobile phones.
⚙️ Quick Fixes for Sound/Video Issues
✅ 1. Switch Decoder Setting
In Smarters Pro app:
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Go to Settings > Player Selection
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Switch between Hardware and Software decoder
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Try again — one of them usually works better
✅ 2. Clear Cache
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Settings > Apps > Smarters Pro > Clear Cache
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Restart your device
✅ 3. Re-enter Your Playlist or Xtream Login
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Old or broken links cause playback errors
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Ask your provider for a fresh M3U URL or Xtream code
✅ 4. Check Your Device Volume & Mute
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Sounds basic, but double-check
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Especially on Fire Stick & Smart TV remotes
✅ 5. Update the App
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An outdated version may not support current stream formats
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Download the latest version from Smarters-Pro.net
📱 Supported Devices
This guide works for:
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📺 Samsung & LG Smart TVs
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🔥 Fire Stick, Fire TV
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📲 Android phones & tablets
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🍏 iPhone & iPad
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💻 Laptops, PCs, Android boxes
It also works across apps like TiviMate, IBOMAX Player, and XCIPTV.
💰 Fix It Fast with a Fresh IPTV Plan
| Duration | Price |
|---|---|
| 1 Month | €9.99 |
| 3 Months | €29.99 |
| 6 Months | €39.99 |
| 12 Months | €49.99 |
📺 For multiple devices:
-
2 devices: €99.99
-
3 devices: €149.99
-
4 devices: €199.99
-
5 devices: €239.99
✅ Includes clean, working login + full support
💬 Real User Reviews
| ⭐⭐⭐⭐⭐ | “Had no sound on Fire Stick. Switched decoder and it worked.” – Tom | London 🇬🇧 |
| ⭐⭐⭐⭐⭐ | “Only video showed up at first. They helped me fix it fast.” – Lara | Zürich 🇨🇭 |
| ⭐⭐⭐⭐⭐ | “Support sent me a working playlist — problem solved!” – Johan | Amsterdam 🇳🇱 |
❓FAQ
Q: Why is there no audio on my IPTV app?
Wrong decoder or stream format. Try switching from hardware to software in settings.
Q: What causes black screen with sound?
Usually a codec or playlist problem. Use a clean IPTV source.
Q: Do I need to reinstall the app?
Only if cache clearing doesn’t work. Try that first.
Q: Can you help me set it up again?
Yes! We send full guides and help via WhatsApp.
✅ Ready to fix Smarters Pro and watch in peace?
Choose a plan with a tested playlist and full video/audio support — we’ll help you every step.
🔗 View packages on IBOMAXPRO.com
🌐 Get app updates at Smarters-Pro.net
